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Frequently Asked Questions

After you log in to your account go to "My Account" and go to "Order History". 

You can see the details of all your orders.

Additionally if you are using the mobile app you can easily track your orders in same way and also get updated notifications for your order.

Follow these steps to place your order:

You need to have an account with Shivashakti Online to login. To make an account please follow these steps:

  1. Go to Sign up and provide your basic details. 
  2. After you sign up please login to your account.

After you have your account ready:

  1. Select the product you want to buy
  2. Add products to your cart by selecting "Add to Cart"
  3. Go to cart by selecting the cart icon
  4. Go through the product selection
  5. Use the coupon code (if applicable)
  6. Proceed to checkout
  7. Add your delivery address details and select your payment option
  8. Write an order note (if any special requirement)
  9. Place your order

Yes. We take bulk orders for all the items available at our store and we can also provide a bulk order discount (when applicable). You can contact us through our email or phone numbers to order. 

Yes. We deliver all over Nepal through our delivery partners. Some areas we also provide home delivery. 

We make an effort to include the best products that offer the best value to you. However, our main focus is on hassle-free ordering and delivery. The materials you choose will be of the best quality.

We have the following options for you:

  1. Connect-IPS (Direct Bank Transfer through NCHL)
  2. Fonepay-QR code(Scan to pay from e-sewa or Mobile banking app)
  3. Cash on Delivery
  4. Payment at Store
  5. Bank Transfer

Please contact your bank to enable digital payments connect-ips and fonepay. Also enjoy cashbacks on digital payment(when available).