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Terms and Conditions


This terms and conditions relates to online ordering website of Shivashakti Edumart Pvt. Ltd., company registered in Nepal under The Company Act, 2006.

Welcome to Shivashakti Online store, in order to use the shivashaktionline.com website belonging to Shivashakti Edumart Pvt. Ltd., you have accepted the following terms and conditions given below. Shivashakti Edumart Pvt. Ltd. reserves the right to add, delete, alter or modify these terms and conditions at any time.

Please read the Privacy Policy set out on our website carefully before ordering any product via website, phone, or app you agree to be bound by these policies.

You are therefore advised to read carefully these terms and conditions every time you use the shivashaktionline.com website. The term ‘our customers’ or ‘website users’ refer to the user or viewer of our website.

  1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your screen, we cannot guarantee that your screen's display of color will be accurate.
  2. The user certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to use the ordering platform.
  3. Delivery periods quoted at the time of ordering are approximate only and may vary. The user can communicate through remarks for delivery priority of any order while placing the order. The user can also contact our helpline for any queries regarding delivery of order.
  4. Shivashakti Edumart Pvt. Ltd will not be responsible for any damage suffered by users from use of the services on shivashaktionline.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
  5. com takes the responsibility of your order shipment, if the order has been shipped to any of the major cities of Nepal.
  6. The prices and availability of products are subject to change without prior notice at the sole discretion of Shivashakti Edumart Pvt. Ltd.
  7. com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.
  8. If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or phone number or recipient not available) any extra cost spent by Shivashakti Edumart Pvt. Ltd. for re-delivery shall be claimed from the user placing the order.
  9. The User agrees to give accurate, authentic and true information. Shivashaktionline.com reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, Shivashakti Edumart Pvt. Ltd. has the right in its sole discretion to reject the registration and ban the user from using the services of shivashaktionline.com without prior intimation whatsoever.
  10. Shivashakti Edumart Pvt. Ltd. will not be liable for any type or kind of payment gateway fraud. The liability to use any payment gateway fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own credentials on the site.